FAQ
Questions, answered.
Straight from the team.
Healui is an electronic medical records (EMR) system built specifically for physiotherapy clinics and freelance physiotherapists, with AI built in from the start. It combines adaptive AI screening, differential diagnosis across 2,000+ conditions, one-shot AI treatment plan generation, voice and WhatsApp patient intake, 47 validated PROMs, and outcome tracking across every session, in one place.
Freelance physiotherapists pay ₹1,999 for 6 months or ₹2,999 for a year. Clinics with up to three physiotherapists pay ₹3,999 for 6 months or ₹5,999 for a year. Clinic chains are priced on a call; write to support@healui.com. GST is included, and every plan gets every feature.
Healui's clinical AI runs adaptive screening (VAS sliders, body maps, red-flag detection), then synthesizes screening + objective examination findings to suggest confidence-ranked differentials from a database of 2,000+ musculoskeletal conditions for the physiotherapist to review. Clinicians can accept, override, or order imaging. The AI assists, the physiotherapist decides.
Healui covers 2,000+ musculoskeletal conditions across 12 body regions. Each condition is linked to evidence-based treatment protocols, validated outcome measures, and imaging guidelines.
Both. Healui serves clinic owners managing single or multi-location practices, and also freelance physiotherapists who can list themselves on the Healui marketplace and run their freelance practice on the same EMR. There is no separate version. One platform, multiple user types.
No. Healui is built only for physiotherapy. The screening logic, examinations, diagnoses and treatment protocols are all physio-specific. If you need an EMR for a general OPD or a multi-speciality hospital, we're not your tool. If you treat musculoskeletal patients, we probably are.
Yes. Healui is WhatsApp-native. Patients receive intake links, appointment reminders, and follow-up prompts directly on WhatsApp. No app download or portal login required. The AI assistant can also answer pre-visit symptom questions and route urgent cases.
Healui supports 47 validated patient-reported outcome measures, including ODI (Oswestry Disability Index), KOOS (Knee injury and Osteoarthritis Outcome Score), DASH (Disabilities of Arm, Shoulder and Hand), Roland-Morris, NDI, and more. The AI shortlists the right PROMs for each presentation. The physiotherapist picks.
Yes. Healui is built in India, for Indian physiotherapy clinics first. Billing is GST-ready, the platform is ABDM-compatible, and WhatsApp-native intake is designed for Indian patient behavior. The product is rolling out across India in 2026.
Most clinics complete setup in under 5 minutes: register the clinic, add staff, configure services, and start booking patients. No phone calls or sales reps required.
Yes. Healui supports a three-tier hierarchy: organization → clinics → practitioners. One login gives owners visibility across every location, with granular role-based permissions for staff. Billing and reporting roll up per clinic and across the organization.
Healui follows clinical-grade data security practices and is being designed for India's DPDP Act and ABDM compliance. All patient data is encrypted in transit and at rest, with role-based access controls and full audit trails.
Still wondering about something?
Pricing questions are on the pricing page. For anything else, a person replies within hours.
From ₹1,999
Built by physios.
Priced for your practice.
₹2,999 a year for a freelance physiotherapist. ₹5,999 a year for a clinic of up to three. Every feature in both, GST included. Register in five minutes and write your first AI-assisted note tonight.
- GST included
- Clinic setup in 5 minutes
- Patient data stored in India
- No lock-in